Product 03 — Post-Discharge Care Management

PDCM
by SynapseHealthTech

Track recovery, manage co-morbidities, and monitor health indicators for patients after discharge.

40%
Average reduction in
30-day readmission
rates across deployments
01 — Overview

What is PDCM?

PDCM is a patient management application built for the critical post-discharge window — where clinical outcomes are determined but clinical oversight is reduced. The platform connects care coordinators, primary care physicians, and patients in a structured recovery management workflow.

From surgical recovery tracking to co-morbidity management, PDCM monitors health indicators in near real time — alerting clinical teams to deterioration before it becomes readmission, and keeping patients engaged in their own recovery through a dedicated mobile app.

02 — Key capabilities
  • Automated discharge care plan generation and patient-facing summary
  • Remote health indicator monitoring — vitals, symptoms, medication adherence
  • Co-morbidity management dashboards for care coordinators
  • Intelligent alert engine — escalation thresholds set per condition and patient risk
  • Patient engagement tracking with SMS and app-based check-in workflows
  • EHR integration — progress notes pushed directly back to the clinical record
Technical specs
Patient Interface
iOS & Android app + SMS fallback
Clinical Interface
Web portal, EHR widget
Integration
HL7 FHIR R4, Epic, Cerner
Compliance
HIPAA, CE Mark, UAE DHA
Alert Latency
< 2 minutes from threshold breach to notification
Live demo
Recovery dashboard — live view.

The PDCM care coordinator dashboard surfaces patient status, alert flags, and engagement scores across the post-discharge cohort in real time.

Active patients
47
Alerts today
3
Engagement rate
84%
Patient status — post-surgical cohort
03 — Who it is for

Built for your context.

Surgical Services

Monitor post-operative recovery, wound care adherence, and early warning signs for surgical site complications.

Cardiology

Track vital signs, medication adherence, and activity levels for post-cardiac event patients during the high-risk recovery window.

Oncology

Manage chemotherapy side-effect reporting, appointment adherence, and quality-of-life indicators between hospital visits.

Chronic Disease Programs

Coordinate long-term care for patients with diabetes, COPD, and renal disease discharged after acute episodes.

04 — Client outcomes

PDCM changed how we think about the discharge moment. We used to see discharge as the end of our responsibility. Now we treat it as the start of a 30-day engagement. Our cardiac readmission rate has fallen by 43% in the first two quarters.

Head of Cardiology
43%
Cardiac 30-day readmission reduction, first two quarters

Our care coordinators now manage 40% more post-discharge patients than before — not because we hired more people, but because the dashboard surfaces only the patients who need attention. Everything else is monitored automatically.

Director of Care Coordination
40%
More patients managed per coordinator, same headcount
05 — Frequently asked

Common questions.

Every implementation is different. These are the questions we hear most often — answered directly, without the sales wrapper.

How does PDCM connect to our existing EHR system?+

PDCM integrates via HL7 FHIR R4 APIs, supporting Epic MyChart, Cerner PowerChart, Oracle Health, and Meditech. The integration is configured during onboarding — typically 4–8 hours for standard FHIR-enabled EHRs. Post-discharge progress notes, vital sign readings, and alert events are pushed back to the EHR automatically, maintaining a complete longitudinal record.

What happens when a patient does not have a smartphone?+

PDCM supports SMS-based check-ins as a full fallback pathway. Patients receive structured SMS questions at configured intervals and respond by text. Responses are parsed by the platform and fed into the same monitoring dashboard as app-based data. Telephone check-in workflows are also available for high-acuity or elderly populations.

How quickly does the alert system notify care coordinators?+

Alert latency is under 2 minutes from threshold breach to notification. Thresholds are configured per condition and per individual patient risk profile during discharge. Alerts are delivered via the web dashboard, email, and SMS simultaneously. Escalation paths — from coordinator to on-call physician — are configurable per department.

Can PDCM be customised for different surgical specialties?+

Yes. PDCM ships with pre-configured pathways for cardiac surgery, orthopaedic surgery, oncology, bariatric surgery, and general surgery. Each pathway defines the monitoring schedule, health indicator set, patient-facing questionnaire, and alert thresholds relevant to that specialty. Custom pathways can be configured in 2–3 days by your clinical team using the pathway builder in the admin portal.

What evidence supports the 40% readmission reduction figure?+

The 40% figure is the average reduction observed across our health system deployments, measured over the first 6 months of operation against the preceding 12-month baseline for the same patient population and surgical cohorts. The range across deployments was 29%–54%. Our internal validation report provides the full methodology, inclusion criteria, and site-level breakdowns — available on request from your account team.

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PDCM — ready when you are.